Thank you for choosing Aloo Yoga Shop. We are committed to delivering your order as quickly and safely as possible. Please read the following guidelines to understand how we handle shipping and delivery.
1. Processing Time
We understand the anticipation of waiting for a new order. Once your order is placed successfully, our warehouse team requires 1-2 business days to process, quality-check, and carefully package your items. Orders placed on weekends or public holidays will begin processing on the following business day. You will receive a confirmation email with your tracking number as soon as your package leaves our warehouse.
2. Shipping Destinations & Carriers
Currently, we exclusively ship to addresses within the United States (including all 48 states). We do not offer international shipping at this time.
We partner with leading national carriers to ensure reliable delivery. Depending on the size and destination of your package, your order may be shipped via USPS, UPS, or FedEx. The selection of the carrier is at our discretion to ensure the fastest transit time.
3. Shipping Rates & Delivery Estimates
We are pleased to offer Free Standard Shipping on all orders within the United States.
- Shipping Rate: $0.00 USD
- Estimated Transit Time: 3-5 business days after the order has been processed and shipped. Please note that this is an estimate, and unexpected delays with the carrier (such as inclement weather or peak season congestion) may occasionally affect delivery times. We appreciate your patience.
4. Order Tracking
Once your order ships, you will receive an automated email containing your unique tracking number. You can track your package 24/7 on the respective carrier’s website. If your tracking status hasn’t updated within 24 hours of receiving the email, please contact us at info@alooyoogashop.it.com.
5. Shipping Address Accuracy
Aloo Yoga Shop is not responsible for packages delivered to an incorrect address provided by the customer. Please double-check your shipping information before finalizing your order. If you notice an error, contact us immediately. We cannot guarantee that address changes can be made once the order has entered the processing stage.
6. Lost or Stolen Packages
If your tracking information shows the package was delivered but you cannot locate it, please wait 24 hours and check with neighbors or your local post office first. If it remains missing, contact our support team, and we will initiate a carrier investigation on your behalf. We are here to help resolve the issue smoothly.